Legal & Consumer Information
Important legal notices, consumer rights under Australian law, privacy summary and dispute resolution for Freshsenseau boxing services.
Australian Consumer Law (ACL)
Our services are provided in accordance with the Australian Consumer Law. You are entitled to a refund, repair or replacement where services fail to be provided with due care and skill or are not fit for purpose.
- Rights apply regardless of any service description on our site.
- Refunds or remedies will be handled per ACL and our internal dispute resolution process.
- Contact us at Freshsenseau@gmail.com or call +61 429 857 361 for issues.
Terms of Service — Key Points
These terms govern provision of training sessions, classes and private coaching. Full Terms are available on request.
| Subject | Summary |
|---|---|
| Bookings | Bookings are confirmed after payment unless stated otherwise. |
| Cancellations | Cancel 24+ hours in advance for credit; late cancellations may forfeit fees. |
| Liability | We limit liability to the extent permitted by law; ACL consumer guarantees remain. |
Privacy Officer
Responsible for handling data requests and privacy complaints.
Privacy & Personal Data
We collect personal information necessary to provide classes, process payments and manage bookings. We process data in accordance with the Privacy Act 1988 (Cth) and applicable Australian privacy principles.
- Collected data: name, contact, medical notes, payment records.
- Retention: held only as required for service delivery and legal obligations.
- Access & correction: contact us via Contacts to request access or correction.
Intellectual Property & Copyright
All training materials, images and website content are the intellectual property of Freshsenseau unless otherwise credited. Reproduction requires written permission.
To request permission contact Freshsenseau@gmail.com.
Complaints, Notices & Dispute Resolution
If you have a complaint about our services, please submit details below. We aim to respond within 10 business days. If unresolved, you may refer the matter to the Australian Competition and Consumer Commission (ACCC) or your state fair trading authority.
Submit a Notice / Complaint
We will acknowledge receipt and advise next steps. If you require urgent assistance call +61 429 857 361.Business & Legal Details
- Trading name: Freshsenseau
- ABN: 79 604 123 456
- Address: Unit 5, 23 Carlton Street, Newtown NSW 2042, Australia
- Phone:+61 429 857 361
